Q Do you accept custom design requests?
Yes! We specialize in custom chandeliers. Provide your design (sketches, CAD files, photos) or specifications (size, finish, crystal type, etc.), and we'll quote.
Q What details are needed for a non-standard/custom quote?
Please provide: Desired dimensions (height, width), crystal/glass type & color, metal finish, number of lights/bulbs, voltage, target price, quantity, and ceiling height/weight limits if known. Pictures or drawings help greatly.
Q How do you ensure product quality?
We implement strict QC: material inspection (crystal grade, metal), production checks, and final pre-shipment testing (electrical safety, function, finish, assembly). Photos/videos available upon request.
Q What certifications do your lights have?
Our standard lights typically hold CE, RoHS. Custom orders can be certified upon request (additional cost/time applies). Ask for specific certs needed.
Q What is your production lead time?
Standard items: 15-30 days. Custom orders: 30-60+ days, depending on complexity and quantity. We confirm the exact lead time after finalizing your order details.
Q What is your warranty policy?
We offer a 1-year warranty against manufacturing defects (electrical, material, workmanship). Proof of defect must be provided. Damage during transit or improper installation is excluded.
Jable Light
