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Frequently Asked Questions
Q: What are the payment terms for new customers?
A: Usually we make transaction via trade assurance, you can pay with credit card, visa, E-checking, western union or T/T.
Q: How long is the lead time for orders?
A: For orders under 50 sets, we can ship in 7 days. For more than 100 sets, we can ship in 10 days after payment is made.
Q: What shipping methods do you use?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive at your destination.
Q: Can I print my logo on the lighting fixture?
A: Yes, we can put your logo on the body of the lamp free of charge. There is no minimum MOQ for this service.
Q: Do you offer a guarantee for your products?
A: Yes, we offer a three-year guarantee with free replacement service within that period. All lights undergo a series of quality checks.
Q: Do you provide OEM or ODM services?
A: Yes, we professionally handle OEM and ODM services based on our excellent R&D team and perfect lighting solutions. Just let us know your ideas.
Jable Light
