Packing & Delivery
To better ensure the safety of your goods, professional, environmentally friendly, convenient and efficient packaging services will be provided.
FAQ
Q1Are you manufacturer or trading company?
We are a manufacturer, and have our own factory. Welcome to visit our factory at anytime.
Q2What is lead time for the order?
For samples (if not the new products), it normally takes 3-5 days, while mass order would need 15-35 days according to order quantity. For customized products, it roughly needs about 90 days, including opening the molds.
Q3What about your product quality?
We pay great attention to product quality. There is 4 quality inspection procedures in our company, including IQC, IPQC, OQC, FQC. In addition, we have spent a lot on purchasing profession quality inspection equipment to control and improve our product quality.
Q4Can you please offer IES files for Dialux?
Yes. We have testing equipment with well-known brand “EVERFINE” for integrating sphere and dark room. We can offer IES files for your each orders. If necessary, we can also help you do the Dialux, but we need you to send us the detailed demands.
Q5Can you support OEM and ODM design?
Yes. OEM and ODM design is no problem for us. We own independent R&D team, and we have rich experience on helping customers to find perfect solutions. We can also help customers design their product package.
Q6What about your payment terms?
Our standard payment term is 30% deposit prepaid by T/T, and the balance should be paid before shipment. But, when our cooperation is getting bigger, we can also adjust percentage of T/T.