Frequently Asked Questions
What is the working voltage of this COB light strip?
The light strip is available in both AC110V and AC220V working voltages to suit different power supply environments.
How many LEDs are there per meter, and what is the PCB width?
This strip has a density of 360 LEDs per meter (COB) and is built on a 10mm wide PCB.
What is the minimum order quantity (MOQ) for samples and bulk orders?
The MOQ for general orders is 100 meters, but we accept sample orders starting from 10 meters.
What are the primary shipping and delivery terms?
We ship via express couriers like UPS, DHL, FedEx, and TNT (5-7 days), air cargo (7 days), or sea freight (about 1 month). The lead time is typically 3-5 days for samples and 5-10 days for batch orders.
What payment methods do you support?
We accept Western Union, PAYPAL, MoneyGram, and T/T. For batch orders, we request a 30% deposit with the 70% balance cleared prior to delivery.
What is the warranty period for the COB light strip?
The product features a standard warranty of 1 to 2 years, depending on specific configurations and order details.