Frequently Asked Questions
Can I order a sample to test the quality?
Yes, we recommend checking a sample before placing a full order to ensure it meets your quality standards.
How do you guarantee product quality?
We always provide a pre-production sample before mass production and conduct a final inspection before every shipment.
What types of lighting products can I buy from you?
Our range includes cordless ambient lighting, motion sensor lights, LED camping lights, LED book lamps, and portable mini sterilizers.
Do you offer OEM and ODM services?
Yes, we have a professional design team. You simply need to describe your requirements, and we can realize them for you, including custom colors, logos, and packing.
What payment and delivery terms do you accept?
We accept various delivery terms including FOB, CFR, CIF, EXW, and Express Delivery. Accepted payment types include T/T, MoneyGram, PayPal, and Western Union in USD, HKD, or CNY.
What languages does your support team speak?
Our professional team can communicate in English, Chinese, Spanish, Japanese, Portuguese, German, Arabic, French, Russian, Korean, and Italian.